Introduction
Effective Date: June 24, 2026
Last Updated: June 24, 2026
M Merchant Services (“M Merchant Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have when you visit mmerchantservices.com (the “Site”), request a quote, subscribe to our communications, or use our payment processing, point-of-sale, and related merchant services (collectively, the “Services”).
As a merchant services and credit card processing provider, we understand that trust is the foundation of every payment we help businesses accept. We treat the information entrusted to us with the same care we expect for our own. By using the Site or our Services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in three main ways: information you give us directly, information we collect automatically, and information we receive from third parties.
Information You Provide to Us
When you request a quote, contact us, apply for an account, or subscribe to our newsletter, you may provide:
- Contact details such as your name, business name, email address, and phone number
- Business information such as the products or services your business sells, your processing needs, and your preferred method of contact
- Account and application information needed to set up and underwrite merchant services, which may include business ownership details, banking information, and financial details required by our partners and card networks
- Any other information you choose to share when you communicate with us by phone, email, or web form
Information We Collect Automatically
When you visit the Site, we and our service providers may automatically collect:
- Device and browser information, including IP address, browser type, operating system, and device identifiers
- Usage data, such as the pages you view, links you click, the date and time of your visit, and the website you came from
- Cookies and similar technologies used to operate the Site, remember your preferences, measure performance, and support marketing (see “Cookies and Tracking Technologies” below)
Information From Third Parties
We may receive information about you or your business from our payment processing partners, banking partners, credit and underwriting providers, fraud-prevention services, and analytics or advertising providers, consistent with their own privacy practices and applicable law.
A Note on Payment and Cardholder Data
Sensitive payment card data processed through our Services is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS). Cardholder data is typically transmitted to and stored by our PCI-compliant payment processors and platform partners rather than retained on this marketing website. We do not knowingly collect full card numbers or related sensitive authentication data through the Site’s contact or newsletter forms.
How We Use and Share Your Information
We use the information we collect to:
- Respond to your inquiries and provide the quotes, support, and information you request
- Set up, underwrite, provide, and maintain your merchant account and Services
- Process and support payment transactions, point-of-sale systems, and mobile payment solutions
- Communicate with you about your account, transactions, and service updates
- Send newsletters, offers, and marketing communications where permitted (you can opt out at any time)
- Operate, maintain, secure, and improve the Site and our Services
- Detect, prevent, and investigate fraud, security incidents, and prohibited activity
- Comply with legal, regulatory, card network, and contractual obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to help the Site function and to understand how it is used. You can manage your preferences through our cookie consent tool. We group cookies into the following categories:
- Functional — necessary for the Site to work properly and to deliver the services you request
- Preferences — remember choices you make, such as language or region, to personalize your experience
- Statistics — help us understand how visitors interact with the Site by collecting information anonymously or in aggregate
- Marketing — used to deliver relevant advertising and measure the effectiveness of our campaigns
You can accept or decline non-essential cookies and change your selections at any time using the consent banner. You can also control cookies through your browser settings, though disabling certain cookies may affect how the Site functions.
How We Share Your Information
We do not sell your personal information for money. We may share information in the following circumstances:
- Service providers and partners — with companies that perform services on our behalf, such as payment processors, banks, gateway and POS providers, hosting, analytics, email, and marketing vendors, who are permitted to use the information only to provide those services
- Card networks and financial institutions — as needed to underwrite, provide, and support payment processing and to comply with network rules
- Legal and regulatory — when required by law, subpoena, or government request, or to protect our rights, property, safety, or that of others
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction
- With your consent — when you direct us to share your information
Data Security
We maintain robust administrative, technical, and physical safeguards designed to protect your information, and we maintain full PCI DSS compliance for the payment Services we provide. While we work hard to protect your information, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. You also play an important role by keeping your account credentials confidential.
Data Retention
We retain personal information for as long as needed to provide the Services, maintain your account, comply with our legal, tax, accounting, and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Rights and Contact
Your Privacy Choices and Rights
You have choices about how your information is used:
- Marketing opt-out — you may unsubscribe from marketing emails at any time using the link in the message, or by contacting us. We may still send you non-promotional messages about your account or transactions.
- Cookie controls — you can manage cookie preferences through our consent tool and your browser settings.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or other state privacy laws. These may include the right to know what personal information we collect, to request access or deletion, to correct inaccurate information, and to opt out of certain sharing or targeted advertising. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below; we may need to verify your identity before responding.
Third-Party Links
The Site may contain links to third-party websites, tools, or resources that we do not operate or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any site you visit.
Children’s Privacy
Our Site and Services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them. You can still manage tracking through the cookie controls and browser settings described above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of the Site or Services after an update means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
M Merchant Services
1 Chestnut Hill Plaza, #1452, Newark, DE 19713
Phone: (321) 348-9054
Email: [email protected]
Website: https://mmerchantservices.com