Decline Code 01: Refer to Card Issuer

Decline Code 01: Refer to Card Issuer
By alphacardprocess February 4, 2023

When purchasing with a credit or debit card, it’s important to understand what a decline code is and what a decline code 01 means. A decline code is a message from the issuing bank to the merchant when a card is declined for payment. Decline code 01, also known as “Do Not Honor,” typically means the card is being declined due to insufficient funds or the cardholder’s credit limits. This article will explain what a decline code is, what decline code 01 means, and how cardholders and merchants can ensure successful transactions.

What is decline code 01?

When the card issuer declines a payment transaction, usually code 01 indicates this decline. This is usually caused by the cardholder needing more funds or having an expired card. By understanding the decline code, merchants can gain valuable insight into why the card was declined by the bank or card issuer, allowing them to better manage this situation.

Decline code 01 is one of the more common decline codes, and it means that the issuing bank is refusing the transaction due to insufficient funds or the cardholder’s credit limits. This decline code is also known as “Do Not Honor”. Both the merchant and the cardholder need to understand what this decline code means to take the necessary steps to ensure the transaction is successful.

When making a purchase using a credit or debit card, it’s important to know what a decline code is and what a decline code 01 means. A decline code is a message from the issuing bank to the merchant when a card is declined for payment. The decline code helps the merchant understand why the purchase was declined and can help the cardholder prevent future declines.

First, the cardholder should contact their issuing bank to determine why their transaction was declined. The issuing bank should be able to provide more information as to why the transaction was declined and what the cardholder can do to prevent future declines. The issuing bank may require the cardholder to verify their identity and provide additional information to ensure the transaction will be successful in the future.

If the cardholder can confirm their identity and the issuing bank still declines the transaction, it could be due to the cardholder exceeding their credit limit or available funds. In this case, the cardholder should ensure they have enough funds or credit available to purchase. If the cardholder needs more funds or credit, they should consider other payment methods, such as cash or a different credit card.

For merchants, it’s important to understand why a cardholder’s transaction was declined so that they can provide the best customer experience. Merchants should contact the issuing bank to find out more information about the decline and, if necessary, offer alternative payment methods to the cardholder. Merchants also need to ensure their point of sale (POS) system is up to date and properly configured to accept payments.

Overall, understanding what a decline code is and what a decline code 01 means is essential for cardholders and merchants. For cardholders, it’s important to contact the issuing bank to find out why their transaction was declined and take the necessary steps to prevent future declines. For merchants, it’s important to understand why a cardholder’s transaction was declined and offer alternative payment methods when necessary. By understanding decline codes, cardholders and merchants can ensure that transactions are successful.

Reasons for Receiving Decline Code 01

Decline code 01 indicates that the card issuer declined the transaction due to an incorrect card number or expiration date. This may happen if the customer enters the wrong card number, expiration date, or expired card. The customer should double-check the card information they entered and contact their card issuer if the issue persists.

  1. Incorrect card number

It is possible that you entered an incorrect card number or a card number that does not exist.

  1. Incorrect expiration date

The expiration date you entered needs to be corrected or has already passed.

  1. Card has expired

The card is no longer valid and can no longer be used for payments.

  1. Invalid card type

The card type you entered does not match what is listed on the card.

  1. Insufficient funds

The customer needs more funds to cover the transaction amount.

  1. Card is inactive

The customer’s card may be inactive or blocked by the card issuer.

Credit card decline code 01

The credit card decline code 01 typically indicates that the cardholder’s bank is declining the transaction due to insufficient funds. This could mean that the cardholder needs more money in their account to cover the cost of the transaction or that the card limits have been exceeded. It could also mean that the card has expired or has been cancelled. To resolve this issue, the cardholder should contact their issuing bank to confirm that the account is in good standing and that the card is valid. If the issue is related to insufficient funds, the cardholder should deposit more money into the account or transfer funds from another account to cover the cost of the transaction.

If you are a customer and you receive a do not honor decline code, then the best action is to contact the merchant directly for clarification. The merchant may be able to provide more information or suggest a different course of action to complete the transaction. It is also important to contact your card issuer to confirm the decline code and to determine if the issue can be resolved.

How to Resolve Your Credit Card Decline Code 01

  1. Make sure the information you have entered is correct. Ensure that all the details you have entered, including the card name, card number, expiration date, security code, and billing address, are correct.
  2. Check your available credit limit. If you are close to your credit limit, your credit card may not be accepted. Try reducing the amount you are trying to spend, or ask your card provider to increase your credit limit.
  3. Contact your credit card provider. Call your credit card provider directly and ask them to clarify if your card needs to be accepted. They will be able to tell you why the transaction was declined and what steps you need to take to resolve the issue.
  4. Make sure you have enough funds. If the transaction was declined due to insufficient funds, you should make sure you have enough money in your account to cover the cost of the purchase.
  5. Make sure the merchant is reputable. The transaction may be declined due to security concerns if you are trying to purchase from a merchant that is not a trusted or well-known site. If you need help, contact your credit card provider to verify that the merchant is safe.

Conclusion:

Understanding what a decline code is and what a decline code 01 means is essential for cardholders and merchants. Knowing the decline code helps cardholders and merchants understand why a card transaction was declined and what steps to take to ensure successful transactions in the future. Cardholders should contact their issuing bank to determine why their transaction was declined. Merchants should contact the issuing bank and offer alternative payment methods when necessary. By understanding decline codes, cardholders and merchants can ensure that transactions are successful.